How to defrost a condensate pipe

The Beast from the East has well and truly hit Gloucestershire. We are inundated with phone calls about boiler break downs.

The most common reason for boilers breaking down in freezing cold conditions is due to the condensate pipes freezing. This can prevent the boiler from functioning properly.The boiler naturally produces a small amount of waste gas which turns to water as it cools. The condensate pipe drains this water outside.

Common symptoms of frozen condensate pipes are:

  • The boiler makesunusual gurgling or bubblingnoises
  • The boiler displays warning lights or error codes
  • The boiler has shut down

To defrost your condensate pipe, pour warm water (not boiling) over the pipe. You may need to reset your boiler once the pipe has thawed out.